18 May 2021

New Publication: Passenger COVID-19 Charter

A charter setting out passenger rights and responsibilities and reasonable expectations New Publication: Passenger COVID-19 Charter

This guidance aims to provide information and guidance on your rights, responsibilities, and reasonable expectations regarding international travel whilst COVID-19 measures remain in place.

Key areas covered by the charter include:

  • Your travel plans: Cancellations and changes
  • Your COVID-19 safety
  • Your individual needs
  • Keeping you informed
  • Protecting your personal data

Other useful sources of information are given in the Charter and other useful supporting resources, including a passenger COVID-19 checklist, are provided.


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