18 May 2021
New Publication: Passenger COVID-19 CharterA charter setting out passenger rights and responsibilities and reasonable expectations
This guidance aims to provide information and guidance on your rights, responsibilities, and reasonable expectations regarding international travel whilst COVID-19 measures remain in place.
Key areas covered by the charter include:
- Your travel plans: Cancellations and changes
- Your COVID-19 safety
- Your individual needs
- Keeping you informed
- Protecting your personal data
Other useful sources of information are given in the Charter and other useful supporting resources, including a passenger COVID-19 checklist, are provided.