Privacy policy

We have a legal duty to protect the privacy of all personal data obtained from you while you are using this website. Some web usage and technical information is collected by this website to help us improve our service to you, but this does not contain any personal data. 

This privacy policy explains what information we may collect from you and the purposes for which it will be used. By using this website you give your agreement to the data practices described in this policy.

Changes to this policy

We may make changes to this privacy policy at any time. Changes will be posted here and are effective immediately. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Who manages this website?

Travelhealthpro.org.uk is managed by the National Travel Health Network and Centre (NaTHNaC), a Public Health England (PHE) commissioned and University College London Hospitals (UCLH) hosted service. 

What information do we collect? 

A. Newsletter

When subscribing to TravelHealthPro News Alerts and Newsletters from our homepage, the following personal data is captured and stored by Mailchimp: 

  • Email address
  • Name and surname can be added later after subscribing but is not required

B. Yellow fever vaccination centres

We collect the following kind of information from registered users visiting Yellow Fever Zone:

  • User ID (Encrypted)
  • First name
  • Last name
  • Phone number
  • Username
  • Email 
  • Password (Encrypted)
  • User image (Optional)

We also store the following YFVC centre information for these users which is available on our website yellow fever centre search facility where the centre has requested this :

  • Centre Type
  • Centre name
  • Centre city
  • Centre country

C. Contact form

We collect the following information from visitors who use our Contact form at nathnac.net:

  • REQUIRED: Full name, email, enquirer type, request type, message
  • OPTIONAL: Telephone number, UKYFVC number (Yellow Fever Vaccination Centres only)

This information is used to process and respond to user queries, improve our services and is not shared with any 3rd party.

D. Cookies

Cookies are small text files that are held on your computer. We use cookies to gather information to help us improve this website and our services. TravelHealthPro does not capture or store any personal data in the cookies.

E. Advice line

We collect anonymised clinical data about the advice line call for research purposes only. This data is captured using an IGSoC Level 2 compliant service provider. This information is not shared with any 3rd party. The following information about health professional caller is collected:

  • Name
  • Professional role
  • Place of work
  • Email address

This information is used when it is necessary to contact callers to the advice line regarding the clinical scenarios.

F. Training

We collect the following kind of information for those who attend NaTHNaC training events:

  • Name
  • Professional role
  • Place of work
  • Email address

This information is used to process applications for training. This information is stored securely until either the event has been happened or a recording of the training has been made available to attendees.

TravelHealthPro use of statistical cookies:

  • Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
  • Generate statistical data on how the visitor uses the website.
  • Used by Google Analytics to throttle request rate.

TravelHealthPro use of marketing cookies:

  • Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
  • Used by Facebook to register impressions on pages with the Facebook login button.

How we use your information

Information collected by NaTHNaC is used to improve the content and design of the website. NaTHNaC will never share your information with other organisations for marketing, market research or commercial purposes and does not pass on your personal information to any other website.

Third party content and linking to other websites

This website contains links to other NHS, non-NHS and UK Government websites. This privacy policy applies to NaTHNaC only.

Following a link to another website

When you go to another website, read the privacy policy on that website if you want to know what it does with your information. NaTHNaC does not pass on any of your personal information to other websites.

Following a link to Travelvelhealthpro.org.uk from another website

When you come to travelhealthpro.org.uk from another website, NaTHNaC may get personal information about you from the other website. You should read the privacy policy of websites you visit that link you to travelhealthpro.org.uk if you want to know about this.

These policies will explain how they collect and use your personal information, and whether they pass this on to websites they link you to.

Third-party website content

We embed external content from third-party websites such as YouTube including cookies. This content is not published on our website. It is delivered using tools and services from third party sites that can be inserted into our site such as media players, RSS feeds and widgets. These websites may use cookies. Their content is subject to the privacy policy of the relevant third-party provider and not ours.

Data Protection Notice

Under the Data Protection Act, NaTHNaC must protect any information collected from you. We use leading technologies and encryption software to protect your data, and maintain strict security standards to prevent any unauthorised access to it.

Access to your information

For a copy of any information collected about you through any of the above methods, please email: uclh.nathnac@nhs.net.

Changes to this privacy policy

We may make changes to this privacy policy at any time. Changes will be posted here and are effective immediately. You should visit this page regularly so you know:

  • What personal information NaTHNaC collects
  • How NaTHNaC uses your personal information
  • When (if ever) NaTHNaC shares your personal information with someone else